Terms & Conditions

For the purposes of these Terms & Conditions, the following terms shall have the meanings assigned to them below. Where the context requires, the singular shall include the plural and vice versa.

Access to and use of the spiv2 Platform is subject to the following eligibility requirements, which are strictly enforced:

• Age: You must be at least 21 years of age to register an account, make a deposit, place a wager, or claim any bonus on spiv2. This minimum age requirement is absolute and non-negotiable. spiv2 reserves the right to request age-verification documentation at any time and to suspend or permanently close any account where the Member is found to be under 21 years of age.
• Jurisdiction: You must be accessing the Platform from a jurisdiction in which your use of the Platform does not violate any applicable local law or regulation. It is your sole responsibility to verify your legal eligibility before registering and before placing any wager.
• Legal Capacity: You must have full legal capacity to enter into binding contracts under the laws of your applicable jurisdiction. Persons under legal guardianship, under court orders restricting their ability to contract, or otherwise lacking legal capacity are not eligible to register.
• One Account Per Person: Each individual may hold only one active spiv2 account. Duplicate accounts are strictly prohibited. spiv2 reserves the right to close all duplicate accounts and confiscate any funds held within them if multiple accounts linked to the same individual are detected.
• Prohibited Persons: Employees, contractors, directors, and immediate family members of spiv2 and its affiliated entities, game providers, and payment processors are not permitted to hold a Member account or place real-money wagers on the Platform.

To access real-money games and betting markets on spiv2, you must complete the registration process accurately and in full. The following conditions apply to your account:

• Accurate Information: You must provide truthful, current, and complete information during registration, including your full legal name, date of birth, residential address in Indonesia, and a valid contact method. Providing false or misleading information constitutes a material breach of these Terms and will result in account suspension or closure.
• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. spiv2 strongly recommends enabling two-factor authentication. You must notify our support team immediately if you suspect any unauthorised access to your account. spiv2 accepts no liability for losses arising from your failure to safeguard your login credentials.
• Account Ownership: Your spiv2 account is personal to you and is non-transferable. You may not sell, assign, or transfer your account to any third party, nor may you allow any other person to use your account to place wagers or access Platform services.
• KYC Verification: spiv2 reserves the right to request identity verification documents — including but not limited to a government-issued national identity card (KTP), passport, or other documentation — at any stage of the account lifecycle, including prior to processing any withdrawal request. Failure to complete KYC verification within a reasonable timeframe may result in account restriction or suspension.
• Account Suspension: spiv2 reserves the right to suspend, restrict, or terminate any account at its reasonable discretion, including where fraudulent activity, money laundering, or a breach of these Terms is suspected.

All financial transactions on the spiv2 Platform are conducted in Indonesian Rupiah (IDR / Rp). The following conditions apply to deposits and withdrawals:

Deposits: spiv2 accepts deposits via the following methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata (via direct bank transfer), and the e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts and processing times are published in the cashier section of your account. Deposits are generally credited within seconds to a few minutes; any delay beyond 30 minutes should be reported to our support team with your transfer receipt.

Withdrawals: Withdrawal requests are processed to the same payment method used for the Member's most recent deposit, subject to spiv2's withdrawal routing policy. The minimum withdrawal amount is Rp 50.000. Withdrawals to Indonesian bank accounts (BCA, BRI, BNI, Mandiri, and others) are typically completed within 15 to 30 minutes. E-wallet withdrawals via OVO, DANA, GoPay, ShopeePay, and LinkAja are typically completed within 10 minutes. These are target processing times; spiv2 does not guarantee completion within these windows, particularly during periods of high volume.

Withdrawal Conditions: Before any withdrawal is processed:

• Your account must have completed KYC verification to spiv2's satisfaction.
• Any active Bonus Funds must have met their applicable wagering requirements in full, or must have been forfeited voluntarily before the withdrawal is requested.
• The withdrawal amount must not exceed your verified real-money balance (excluding uncleared Bonus Funds).
• spiv2 reserves the right to request additional verification documentation before processing any withdrawal above Rp 10.000.000.

Third-Party Payments: spiv2 strictly prohibits deposits from or withdrawals to third-party accounts. You may only deposit from and withdraw to payment accounts that are held in your own name and that match the name on your verified spiv2 account. Any transaction involving a third-party account will be reversed and the relevant account may be suspended pending investigation.

spiv2 offers a range of bonuses and promotional incentives to eligible Members. All bonuses are subject to the general conditions below, as well as any specific terms published alongside each individual promotion:

• Wagering Requirements: Bonus Funds credited to your account are subject to wagering requirements (also referred to as "rollover requirements" or "playthrough requirements"). The applicable multiplier and eligible games are stated in each promotion's specific terms. Real-money funds are always wagered first; Bonus Funds are drawn upon only after your real-money balance reaches zero.
• Bonus Eligibility: Only one welcome bonus may be claimed per Member, per household, per IP address, and per payment method. spiv2 reserves the right to decline bonus claims where multiple accounts are identified or where bonus abuse is suspected.
• Maximum Bonus Winnings: Where a promotion specifies a maximum cashout cap on winnings derived from Bonus Funds, any winnings above that cap will be removed from your balance at the time of withdrawal processing. The applicable cap is stated in each promotion's terms.
• Expiry: Bonus Funds and any associated free spins carry an expiry period, stated in the relevant promotion terms. Expired bonuses and their derived winnings are forfeited without further notice.
• Prohibited Strategies: spiv2 reserves the right to void Bonus Funds and related winnings, and to close accounts, where it reasonably believes a Member has engaged in bonus abuse — including but not limited to low-risk hedging strategies, matched betting using bonus funds, or systematic exploitation of promotional offers.
• Seasonal Promotions: spiv2 may run time-limited promotions tied to events such as Idul Fitri, Nyepi, Chinese New Year (Imlek), the BRI Liga 1 season, the AFF Cup (Piala AFF), or other events relevant to the Indonesian market. These promotions carry their own specific terms and are subject to early withdrawal without notice.

All games and betting markets available on spiv2 are governed by rules specific to each game type. General conditions applicable to all wagering activity on the Platform are as follows:

• Finality of Results: Once a wager has been confirmed and accepted by the Platform, it is binding and cannot be cancelled or amended by the Member. All game outcomes and betting results are final once officially settled by spiv2's system.
• System Errors: In the event of a technical error, software malfunction, or communication failure that affects game or betting outcomes, spiv2 reserves the right to void the affected wagers and return stakes to Members' accounts. spiv2 is not liable for losses caused by system errors beyond its reasonable control.
• Sports Betting: Odds are subject to change until a wager is confirmed. Mix parlay (accumulator) bets require all selections to be correct for a return to be generated. Specific rules for void selections in accumulators are published in the sportsbook rules section. spiv2 follows standard industry settlement procedures for BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, and all other covered leagues.
• Togel: Togel (Indonesia's traditional numbers lottery) draw results are taken from the official source for the relevant market. spiv2 bears no responsibility for delays or discrepancies in official draw publications. Disputed draw results will be resolved by reference to the official source only.
• Maximum Winnings: spiv2 applies per-event and per-day maximum payout limits, which are published in the relevant game and betting rules sections. Any winnings above the applicable maximum payout limit will be capped at that limit.
• Responsible Wagering: spiv2 encourages all Members to wager responsibly and within their means. The Platform's responsible gaming tools — including deposit limits, loss limits, and session time caps — are available in every Member account. See Clause 7 for details.

spiv2 is committed to promoting responsible gaming as a core operational principle. The following tools and policies are available to all Members:

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits via their account settings. Once set, a limit reduction takes effect immediately; a limit increase requires a 7-day cooling-off period before becoming active.
• Loss Limits: Members may set maximum loss thresholds over a defined period. Once a loss limit is reached, no further wagers may be placed until the period resets or the limit is adjusted (subject to the cooling-off rules above).
• Session Time Limits: Members may set a maximum session duration. Once the limit is reached, the Member will be logged out automatically.
• Cooling-Off Period: Members may request a temporary break from the Platform for a period of 1 day to 6 weeks. During a cooling-off period, the account remains accessible for withdrawal purposes only.
• Self-Exclusion: Members who wish to permanently exclude themselves from the Platform may contact our support team to request permanent self-exclusion. A self-excluded account will be closed and cannot be reopened. spiv2 will take all reasonable steps to prevent a self-excluded Member from opening a new account.

For detailed guidance on responsible gaming resources, please visit our dedicated Responsible Gaming page.

All content on the spiv2 Platform — including but not limited to the spiv2 name and logo, website design, text, graphics, game interfaces, software, data compilations, and promotional materials — is the proprietary intellectual property of spiv2 or its licensed content providers, and is protected by applicable international intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes, in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any Platform content without spiv2's prior written consent.
• Reverse-engineer, decompile, or attempt to extract the source code of any Platform software or game.
• Use automated tools, bots, scrapers, or scripts to access or interact with the Platform.
• Use the spiv2 name, logo, or branding in any manner that implies endorsement, affiliation, or sponsorship without express written permission.

All third-party game content available on spiv2 remains the intellectual property of its respective provider — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — and is used under licence.

To the fullest extent permitted by applicable law, spiv2 excludes all liability for:

• Any loss of winnings, revenue, profits, or data arising from your use of or inability to use the Platform, even if spiv2 has been advised of the possibility of such losses.
• Service interruptions, downtime, or technical failures resulting from circumstances beyond spiv2's reasonable control, including telecommunications failures, internet outages, or force majeure events.
• Any loss or damage resulting from your failure to keep your account credentials confidential.
• The actions or omissions of third-party game providers, payment processors, or other service partners integrated into the Platform.
• Decisions made by Members in reliance on information displayed on the Platform, including odds, game return-to-player (RTP) percentages, and promotional terms.

Where liability cannot be fully excluded under applicable law, spiv2's total aggregate liability to any Member in respect of any claim shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

spiv2 collects, processes, and stores Member personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering a spiv2 account, you consent to the data practices described in the Privacy Policy.

In summary, spiv2 collects personal data — including identity documents, contact details, transaction records, and gaming activity logs — for the purposes of account management, KYC compliance, fraud prevention, customer support, and, where you have provided consent, marketing communications. spiv2 does not sell Member personal data to third parties for commercial purposes. Full details of our data retention periods, your access rights, and how to submit a data removal request are set out in the Privacy Policy.

Either party may terminate a Member's account in accordance with the following provisions:

• Termination by Member: You may close your spiv2 account at any time by contacting our support team. Before closure, any pending withdrawal requests will be processed in accordance with standard withdrawal procedures. Verified real-money balances will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.
• Termination by spiv2: spiv2 reserves the right to suspend, restrict, or permanently close any account, with or without notice, in cases of: breach of these Terms; suspected fraud, money laundering, or other illegal activity; provision of false registration information; account inactivity for a period exceeding 12 consecutive months; or any other conduct that spiv2 reasonably determines to be harmful to the integrity of the Platform or to other Members.
• Effect of Termination: Upon account closure, your licence to use the Platform is immediately revoked. Any Bonus Funds remaining in your account at the time of closure are forfeited. Verified real-money balances will be returned in accordance with spiv2's standard withdrawal procedures, unless the account was closed due to fraud or a material breach of these Terms, in which case spiv2 reserves the right to withhold and investigate the balance pending resolution.

These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which spiv2's operating entity is incorporated. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with the arbitration rules of a recognised international arbitration body, as designated by spiv2 from time to time.

Nothing in this clause limits spiv2's right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent ongoing harm to the Platform or its Members.

Members accessing the Platform from Indonesia acknowledge that online gambling is subject to legal restrictions in Indonesia, and that it is their sole responsibility to verify their compliance with applicable Indonesian law before accessing and using the Platform.

spiv2 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, spiv2 will provide notice to active Members via the email address registered to their account, or via a prominent notice displayed on the Platform, at least 7 days before the change takes effect.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and contact our support team to close your account. The most current version of these Terms is always accessible at https://spiv2.net/terms-conditions, with the effective date prominently displayed.

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or wish to exercise any of your rights as a Member, please contact the spiv2 support team through any of the following channels:

• Live Chat: Available 24/7 directly within your Member account dashboard. Average response time is under 90 seconds.
• Email: [email protected] — responses are typically provided within 24 hours.

Our support team includes bilingual agents fluent in both English and Bahasa Indonesia, available at all hours. For urgent account security matters — such as suspected unauthorised access — please use Live Chat for the fastest response.